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Category and Contract Performance Manager

Company Heathrow Location Middlesex
Contract Permanent Position Salary Competitive
Sector(s) Finance, Procurement & Supply Chain

Job Description

As a Procurement Category and Contract Performance Manager supporting Heathrow’s baggage team you will contribute to the successful operation of Heathrow Airport, you have the chance to build your career in an organization that matters to millions. To join a city within a city – to create great experiences for the 210,000 (and counting) passengers who pass through our doors each day. Life with us means exploring unlimited opportunities. And making a real difference to people who are travelling to all sorts of places for all sorts of different reasons. 

Join Heathrow's Procurement team and you’ll soon see that the scale and complexity of our airport, makes for incredibly interesting and challenging work. You’ll have the chance to get involved in a variety of projects, making sure they run profitably, efficiently and with our passengers and stakeholders front of mind. And with our expansion plans progressing well, this is a particularly exciting time to bring your career to Heathrow.

Our Rewards:

As well as competitive salaries, we’re committed to providing a whole host of great benefits that make this an even more rewarding place to work. They include an excellent pension scheme, life assurance, access to private health insurance and flexible working. We actively try to create part-time opportunities and use remote technologies to enable people to work from home. We also have a range of initiatives designed to help people in our surrounding communities get to and from work cost-effectively and sustainably, from free travel on local buses through to subsidized rail fares. Not only that, when you get here, we’ll nurture your skills and do all we can to help you reach your full potential. 

Be part of the 78 million passenger journeys we make happen each year. An incredibly important part.

Your Role Will Involve:        

  • Supplier management to deliver best in class baggage system performance.
  • Being part of a small team (2 FTE) managing a spend over £100m per annum in critical airport related equipment.
  • Managing and measuring suppliers’ performance and continuous improvement, which will require effective contract and commercial management.
  • Contract formation which will include risk mitigation techniques through effective contract negotiation.
  • Reviewing and updating contracts, including service level agreements and key performance indicators for approval.

We're Looking for People Who Have:

  • Experience in procurement and supply chain management which shall include, strong knowledge of developing sourcing category strategies, commercial and technical negotiation skills. 
  • The ability to draft contracts and contractual best practice, with the ability to understand and mitigate risks to the business. (Knowledge of NEC contractual templates would be an advantage).
  • Ability to develop cross functional relationships with both internal and external stakeholders which includes suppliers and customers (Airlines).
  • Excellent communication and analytical skills with the ability to Influence at all levels. 
  • Proficiency using Excel and PowerPoint.

​Join us, and you’ll have everything you need to shine and explore the countless career destinations that are available here. 

As an equal opportunities employer, we encourage applications from people of all backgrounds. We believe that diverse talent makes us stronger – not least because we welcome all sorts of passengers from all corners of the globe, every single day. At Heathrow, we’re driven by inclusivity and we celebrate individuality. 


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